About Us
Professional accommodation management with a clear commercial structure.
137 Capital SL is a Spanish company based in Santa Cruz de Tenerife. We work with accommodation suppliers who provide access to selected properties, which we then arrange and manage for short-term accommodation purposes. We support clients and suppliers through structured booking coordination, communication and payment handling.
Our services include premium accommodation arrangements for corporate clients, business travellers, private clients and executive stays.
Premium Property Access
A wide range of carefully selected short-term accommodation options.
Repeat Client Flexibility
Repeat clients may book with zero deposit and pay upon arrival, subject to agreement.
24-Hour Check-In
Flexible check-in support for clients arriving outside standard hours.
Services
What we provide
Short-Term Accommodation
Flexible accommodation arrangements for stays of up to six months, including premium options for private, executive and corporate clients.
Supplier Coordination
We work with accommodation suppliers to organise availability, pricing, booking arrangements and operational communication in a structured manner.
Client Management
We coordinate client bookings, payment collection, commission handling and communication throughout the accommodation period.
Business Model
Transparent and relationship-led.
Our suppliers provide accommodation options which we arrange for clients seeking short-term stays. The client pays the total agreed amount to 137 Capital SL. We retain our agreed commercial commission and transfer the remaining balance to the relevant supplier or client-side party in accordance with the agreed commercial arrangement.
- Registered Spanish company
- Short-term accommodation focus
- Maximum stay period of up to six months
- Supplier-led accommodation access
- Clear commission-based commercial model
- Professional client and supplier communication
- Wide range of premium properties
- Repeat clients may book with zero deposit and pay upon arrival
- Flexible 24-hour check-in service
Location
Registered in Spain and based in Santa Cruz de Tenerife.
137 Capital SL operates from Santa Cruz de Tenerife and coordinates premium short-term accommodation solutions through trusted supplier relationships and direct client enquiries.
Contact
Speak with 137 Capital SL
For accommodation enquiries, supplier discussions or business correspondence, please contact us using the details provided.
Email: info@137capitalsl.com
Phone: +34 604 868 129
Address:
Calle Santa Rosalía 49, 1C, ofi 008W
38002 - Santa Cruz de Tenerife
Santa Cruz de Tenerife, Spain
Legal & Compliance
Policies and compliance information
The following policies are provided to support transparency, client confidence and payment-provider compliance review.
Privacy Policy
Effective Date: 17 May 2026
137 Capital SL respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information obtained through our website and business operations.
Company Information
137 Capital SL
Calle Santa Rosalía 49, 1C, ofi 008W
38002 - Santa Cruz de Tenerife
Spain
Email: info@137capitalsl.com
Phone: +34 604 868 129
Information We Collect
- Name
- Email address
- Telephone number
- Booking details
- Accommodation preferences
- Billing information
- Communications submitted through contact forms or email
How We Use Information
- Managing accommodation enquiries and bookings
- Client communication and customer support
- Payment processing and invoicing
- Fraud prevention and compliance checks
- Improving our services and website
- Legal and regulatory obligations
Data Sharing
137 Capital SL may share necessary information with accommodation suppliers, payment providers and professional advisers solely for the purpose of delivering accommodation services and complying with legal obligations. We do not sell personal data.
Data Security & Retention
We implement reasonable administrative and technical measures to protect personal information against unauthorised access, misuse or disclosure. Information may be retained for operational, legal, accounting and compliance purposes for a reasonable period required by applicable law.
Terms & Conditions
Effective Date: 17 May 2026
Introduction
These Terms & Conditions govern the use of services provided by 137 Capital SL. By using our services or website, you agree to these terms.
Services
137 Capital SL arranges professionally managed short-term accommodation solutions for stays of up to six months through accommodation suppliers and property partners.
Bookings
All bookings are subject to availability and acceptance. 137 Capital SL reserves the right to decline or cancel enquiries where necessary for operational, legal or compliance reasons.
Payments
Clients agree to pay the agreed booking amount according to the payment terms communicated during the booking process. Certain repeat clients may be offered alternative payment arrangements at the discretion of 137 Capital SL.
Supplier Relationships
Accommodation services may be fulfilled through third-party accommodation suppliers or property providers. 137 Capital SL acts as a coordinating and management intermediary in relation to accommodation arrangements.
Client Responsibilities
- Provide accurate information
- Comply with accommodation provider rules
- Not engage in unlawful or disruptive conduct
- Respect accommodation terms and local regulations
Governing Law
These Terms & Conditions are governed by the laws of Spain.
Refund & Cancellation Policy
Effective Date: 17 May 2026
Booking Cancellations
Cancellation terms may vary depending on the accommodation provider, booking type and timing of cancellation. Specific cancellation terms will be communicated during the booking process.
Refund Eligibility
Refunds may be issued where:
- A booking is cancelled within the applicable cancellation period
- An accommodation provider is unable to fulfil a confirmed booking
- A refund is otherwise agreed by 137 Capital SL and the relevant supplier
Non-Refundable Costs
Certain administrative fees, processing costs or non-refundable supplier charges may be deducted from refunds where applicable.
Payment Processing Times
Approved refunds are generally processed within a reasonable timeframe depending on the payment provider and banking institution.
No-Show Policy
Failure to check in or use accommodation services without prior notice may result in partial or full loss of payment.
Contact
For cancellation or refund enquiries: info@137capitalsl.com
AML / KYC Compliance Statement
137 Capital SL is committed to maintaining high standards of compliance, transparency and responsible business practices.
Compliance Commitment
We support compliance with applicable Anti-Money Laundering (AML), Know Your Customer (KYC) and financial crime prevention obligations.
Client Verification
Where appropriate, 137 Capital SL may request identity, business or payment verification information from clients, suppliers or commercial partners.
Monitoring & Risk Management
Transactions and business relationships may be reviewed for fraud prevention, compliance and operational risk management purposes.
Prohibited Activities
- Fraudulent activity
- Money laundering
- Sanctions violations
- Illegal accommodation activity
- Unauthorised transactions
- Financial crime
Reporting & Cooperation
137 Capital SL reserves the right to cooperate with financial institutions, regulators or law enforcement authorities where required by applicable law.
Contact
For compliance-related enquiries: info@137capitalsl.com